Comments on Garden City Service Apartment

Total Comments: 45

2011-09-02 15:55:25   pang1813   I have been staying there for over a month. Paid a month rental as a deposit, and been promised will be refund within a month after check out. Now, two months past, call them many times to check the deposit status, but they just give me different kind of excuses, like manager's room been locked, can't get the file, manager not in the office, don't know when will be back, nobody sign for the cheque,etc.... very disappointed. Date of stay: 2011 Jun

2011-03-16 14:01:12   Ravi.M   Firstly, I must thank Ms Fion [not sure the correct spelling] from CUTI in assissting me to get a place to stay in Malacca wherein all the hotels in Malacca were fully booked. I booked 2 rooms apartment and was given "Crystal BLOCK' at 14th floor. Check in and check out process was within reasonable time. Thank God ,the unit that was given to me was clean, electricity & water were supplied. The rooms amneties are very basic. Good for those who just want to spend time ONLY for refresh and sleep, i.e you spend most time with outdoor activities and return only to take shower & sleep. The lift is extremely slow. Overall, you should book this palce ONLY when you have no other choice. As for me, we spend most time for outdoor avtivities in Malacca. Date of stay: 2010 Mar

2011-02-08 16:48:26   adnilsa87   so bad, no light at master room, television no channel and oily floor.not satisfied Date of stay: Feb

2011-02-08 13:00:17   irisyamira   gud but the air-cond not function.. Date of stay: Feb

2011-02-07 08:44:22   chepahila   (03/02/2011 - 04/02/2011) nice, clean and tidy apartment. good services.i hope i can go again to garden city apartment for another vacation. thank you to CUTI.com and Garden City Service Apartment.

2010-06-16 11:53:39   yikyh   This is basically a few blocks of old residential apartments being converted to service apartments. I would rate it as budget accomodation but unfortunately not so budget on the price. The facilities and landscape is pretty basic and low end. No ambience to talk about. But as for the apartment itself, it is not too bad though. Quite clean and provided with basic utensils. The apartment is of good size and therefore comfortable for family or several people in a group. However, the one water heater that is provided is faulty and telephone is not working. When I checked with the reception upon check out, she said that the hotel is aware of the telephone problem but apparently nothing is done about it. Date of stay: 2010 Jun

2010-06-07 16:22:10   Crow   Location: good - the megamall is only about 15 minutes walk away. There are many shop houses along the way to the mall. Room: Basic - if you don't expect much, then you'll be contented with the room condition. There are 2 toilets but there are no water heaters installed. Facilities: My kids visited the swimming pool.They rated the pool 2 out of 5 stars. The is a lot of parking spaces. Service: Okay [not good and not bad] Date of stay: 2010 Jun

2009-06-18 16:00:08   Rizal   percutian yang amat membosankan, sepatutnya pihak pengurusan memberitahu lebih dahulu jika kolam renang sedang dibaikpulih. kami semua hampa kerana apabila sampai barulah pihak pengurusan memberitahu kolam renang tidak boleh digunakan. rasa rugi sangat-sangat Date of stay: 2009 Jun

2009-04-24 17:00:54   wytan75   Not a very good experience as we have to climb up to 8 floor as the lifts are out of order. And the sound proof at the apartment are quite bad and we can heard the other apartment unit noise the whole night. It make us cannot sleep well. The other aspect is okay. Date of stay: 2009 Apr

2009-03-11 13:05:18   hilajah   Our 1st trip here not that good. We don't know that the swimming pool was closed for renovation. Our kids so frustated. The reception not helpful enough. Try to call the reception from the room but fail so have to call hotel no. to get in-touch with reception. No pray 'kiblat' direction in the room so we call the reception if she aware about it but unfortunately until we check out next day, no one respond. The luxury apartment looks very-very old compare to the photos (wonder if this is a luxury unit? Cristal Tower Room 7.2) No sweet memory for my children infact have to find a swimming pool after we check-out. I suggest the hotel should updates the CUTI if the swimming pool is closed so we don't feel like cheated. However, I'm very pleased for the promt services provided by CUTI staff. Date of stay: 2009 Mar

2009-02-16 15:45:39   simyik   Overall satisfied. Nice view from the room, the room is clean and comfortable. The only problem in the room is the piping problem, I stayed at 14th floor, maybe it's too high, so the water is very weak, seems difficult to pump up. Another thing is, the receptionist is not friendly and helpful. There is no direction at the customer queue up place. I'm the 2nd customer to check in my room, I wait there for 30 minutes long for check in. No one tell me that I'm in the wrong queue, they just continuously to serve those customer who come after me, I'm wondering what they not serve me. Until a customer told me that I'm in wrong queue, then only I know what happen on it. Other than these, everything is satisfied. Date of stay: 2009 Jan

2009-01-28 11:43:20   azliana76   The room is clean but executive room only have one toilet. Registration counter is slow and one staff is not friendly and make me feels like registering in a clinic. However, overall stays is satisfying and the pool is clean and great! Date of stay: 2009 Jan

2009-01-12 11:31:00   kentcth   Two Apartment blocks were painted. Comes with one big and one small Bedrooms. One big bathroom/toilet (with hot shower) in master b/r and one small bathroom/toilet (cold water only) outside the kitchen. Nice swimming but a bit crowded. Surrounding areas were quiet. Luckily, the next door, up and down stair apartment occupants were educated and quiet. Cons: There is a diesel generator at the centre of ground floor and was switched on from 11.30 pm to 2 am morning. It was noisy and the diesel fume was smelly. Closed the glass door and window. Hall became Hot and no wind. On the ceiling fan but the air circulate internally. No fresh air intake. Only managed to sleep after 2 am when the generator was off. The generator was switched on at 8.00 am again. The generator spoilt every thing. It is a good stay if the generator is switch off or you book very early and ask for HIGH Floor. Mine was 3rd floor. Location is a bit difficult to find. Best if a localise map is provided. Date of stay: 2008 Dec

2008-08-05 17:49:34   timmyteh   The trip was good. The apprtment we stayed was good, has rooms with air-cord, hot showers, tv and cooking stove. Just then no cooking utensils. Swimming pool was clean, good location (near the city) but the appartment reception has no local map for the tourist. Date of stay: 2008 Aug

2008-08-04 23:49:56   cp   We booked the apart,ment via CUTI.com however we were asked to pay additional fees which we were told the Apartment management has imposed new rate effective 1 Aug...felt cheated as the rate is different from what was published on the web (almost 20% higher)... Other than that, the apartment was quite spacious but the facility in the apartment was quite run down...time to improve. BTW, the one we enjoyed the most is the swimming pool! Date of stay: 2008 Aug

2008-07-15 19:52:07   kmila   Suitable for family and friends trip..Easy parking..Apartment was clean.Swimming pool very large and clean, but no life guard. Receptionist was friendly and nice. .The only things to up grade is the lift condition.. Date of stay: 2008 Jul

2008-06-27 21:47:53   chico   absolutely love this place. both of my visit there was hassle free. loved it. Date of stay: 2008 Apr

2008-05-22 14:11:13   elynchua   Is a clean & neat place to stay. Suitable for family. Cool air-cond in the rooms. Nice swimming pool. The only bad comment is the lift, only one lift available for the whole block, take sometime to wait during peak hour........ Overall worth staying there. Date of stay: 2008 May

2008-03-04 16:16:52   MS CHONG   my trip is great. Thank for your support. Date of stay: 2008 Feb

2007-12-27 12:20:43   hh5721   Amat sesuai untuk keluarga, selain bilik yang selesa, anak-anak dapat bermain di kolam renang yang luas..ala-ala mini theme park. Apartment ni berdekatan pusat perniagaan dan Bandar Hilir. Komen: Pihak pengurusan perlu menyelenggara lif dgn lebih kerap. Masa saya datang hari tu, lif rosak... kena turun tangga masa nak check-out... kesian kat anak-anak turun dari tkt.11... Date of stay: 2007 Dec

Total Comments: 45     Goto1 2 3