Comments on Star Regency Hotel Apartments

Total Comments: 24

2011-05-02 09:39:47   rialtov   The floor, toilet was still remain unclean, paper trash, hairfall, the water from sink is very dirty ( yellow) which i did not dare to wash my face. The walls, furniture are old n dirty. The cleaning quality sucks. With the same budget I would recommend you to stay at other four or 3 star hotel n never this apartment !!!!!

2010-06-28 17:02:18   akoi   stay 1 night here june 2010 location very good near to Pasar Malam apartment quite old but very big floor area Tv control by hotel thats very bad... coz cameron highland now not so cool at least must have ceiling fan over all good for big family trip Date of stay: 2010 Jun

2010-06-07 15:50:15   irenekom   This is terrible trip that I have ever stay in a Malaysian Hotel. Apartment with 4 bedrooms at 6th Floor, floor dirty, broken sofa like collected back from dustbin, no carpet / cloth for wiping wet foot, no towels. We have 4 families and no one like to sleep in the bedroom as the conditions/room environment is very bad. We have end up pull out all the matresses from room and place in the living room and everybody sleep on the floor!!!! The lobby is even worst with those urine smell and the carpet in the lobby is really terrible!!!!! You will not have the worst image in your mine until you see it!!!! I never attend to the breakfast session even with the free voucher that I have got it. YOU KNOW I HAVE PAID RM750 for a night stay!!!!!! This is the first time I have brouhgt my parents along and end up given them a very bad experience. Sigh............ Date of stay: 2010 May

2010-02-20 16:40:25   norizans   jz sum xperience 2share durin superpeak february valentine + CNY 2010. hard 2find parkin space. + crowded heavy-jammed along d road. gt 3r apt on 2nd flr. room clean. bedroom dinin n livin spacious 4 big fmily. bathroom n hot shower functionable. evritin wz ok. xcep d food. tasteless. even i gt discount for acouple of myfrens.. but not worth $$ beter buy breakfast outside. d gud ting is dis apartment near 2 nite market. very short walkin distance. Date of stay: 2010 Feb

2009-09-14 11:01:43   LLY   This is a very lousy hotel and poor services. Once we check in, there is no key for us, the receptionist requested us go to our apt that located at 2nd floor and look for the housekeeper to get the key. We do met the housekeeper but she told us that she didn't hold the key and bring us to another floor look for others housekeeper. Very badly, the next person also didn't have it. At last they asked us turn back to reception counter & collect our key. Is this the way they welcome their guests??? There is no self-selected of TV channel that you would like to watch. The hotel will control which of the channel that THEY wanted. We can’t sleep at night because the environment there is very noisy. The room’s door is not well equipped, you can hear the door banging sound when the wind blow. The pillows are smelly as well as the blanket. Dark environment, a lot of lights are not function. Don’t feel want to try their breakfast because we lost appetite with this kind of environment. Lucky that we just book for 1 night stay. We will NEVER COME here again. Date of stay: 2009 Sep

2009-07-07 19:02:10   Read   Due to true Malaysian style with most of the Hotels here this Hotel lacked maintainance, cleanliness and overall general presentation. We booked a 3 bedroom apartment and it is worst place we have ever stayed in. On entering the room it welcomed us with a revolting odour which was probably the rotting bathroom floors. The apartment was absolutely filthy. I don't think it had been cleaned literally in years. Mould in the bathrooms, dust on everything, dirty bed linen the list goes on and on. Showers did not work, not that we wanted to use them, we probably would have caught something. No towels supplied. The Kingsize bed was made up with a single sheet. The rooms only had one working light if you were lucky. Breakfast was a real "treat" flies were on the menu to add to the cold baked beans served with the Western Breakfast. The coffee was undrinkable, it resembled used engine oil. Please take my advice NEVER NEVER STAY HERE, you would be better off sleeping in your car Date of stay: 2009 Jul

2009-05-25 13:18:20   So Sad   - floor very dirty. - bath towel like floor towel. - water heater no heat. - no astro. - toilet paper not give enough. - smelly. - dark place like no light. Date of stay: 2009 May

2009-02-02 16:16:11   eunice5190   We stayed in a 3-bedroom apartment during CNY. it was quite dissapointed once entered into the apartment. The first thing i notice is the floor, it was so dusty and like never sweep for the past one month. I even requested for a broom to clean it up myself. The bathroom is dirty, the furniture is old, and the curtain is full of dust. It is not worth for the price with high surcharge somemore. The corridor is so smelly maybe due to the rubbish left outside. We will never consider to stay again in this apartment in future. Date of stay: 2009 Jan

2008-09-18 22:22:15   bennytbs   The hotel look nice and the 3 rooms apartment quite big but the 3rd room is very small only for one bad, cause we group was 6 pax so no choice i sleep at the living room dam! so cool at night time. And one think no good all the washroom inside the room and the hot water is no working! i am dissapointed wif the housekeeping because they never pick up my phone. The breakfast ok better than ipoh one. Date of stay: 2008 Aug

2008-06-25 16:59:12   debs   I stayed in a 3-room apartment last week with a group of friends due to recommendation of a friend staying in Cameron. This is my first time staying in this hotel. The rooms was really bad especially the ceiling which is rather dirty. When we tried to open the door after checking in, we need to push the door extremely hard to open it. Besides that, the hot water is rather 'moody', sometimes it is cold and sometimes it is burning hot! It is really terrible and my friends and i were freezing because the weather was rather cold this time. Besides that, when you look out the window from the smallest room, you will see dirty towel,sheets below, which made it really creepy.The next day, we requested another room because of unsatisfactory stay in that room. The receptionist promised to change our room the night before, then the morning shift receptionist said there will be government servants staying here today and not many rooms are available. Well, it is not a peak season, i really wonder whether is it true. Finally, we manage to change the room after waiting for the receptionist to get confirmation from her manager. But, there was not much difference when we change to another room. Although it is slightly nicer, but when we got in, the floor is sandy. When we got into the toilet, it was worst than the previous room! The floor is so dirty with black stains where my friends and i felt very uncomfortable when we need to bathe. In addition, we can see dirty sheets and towel outside our room which stinks! Nobody came and clear the dirty sheets when the previous guest check out. The same problem still arises regarding the hot water. We even prefer not to bathe sometimes. What made things worst is the breakfast in the hotel. The first day, what we had were nasilemak, toast, and sausages. The drinks were tea, coffee and milk which i think they added water into the milk because it doesn't taste like one! What really made us irritated were the staffs in the restaurant. We were the first guest to have our breakfast, they just sat there and nobody come and collect the coupon for us. When we asked something, they were reluctant to speak to us. The staffs kept on chatting and watch TV. When we were done, nobody came and collect the plates as well. The second day, it was worst. The breakfast is included in our package as we booked from cuticuti. They said because they were only us who are going to have breakfast, so the cafe did not cook any breakfast. Full of dissapointment, we decided to check out and take our breakfast in tanah rata. Maybe this hotel is good during those days, but that was those days.. if the management does not curb the problems that arise, i guess people would not choose to stay there anymore. My trip with my friends was a great one, the only dissapointment that we had was the accomodation. On the other hand, cuticuti.com administration was efficient where i get my voucher just after a few hours. If i am going to Cameron the next trip, i would not choose to stay here anymore! Moreover, there are plenty of hotel and apartments here. Date of stay: 2008 Jun

2008-05-14 09:28:57   cesky   I've just came back from Cameron whereby I stayed at Star Regency from 11/5 to 12/5. Actually this was my 2nd trip staying at Star Regency. The 1st trip was ok and that was almost 2 years ago. But this time around the apartment was terrible. It was dirty and the toilet and kitchen were not clean at all. The kettle is not working and worst of all we have to get it replaced for several time. The service was really bad as well. Overall I guess is really bad and I do not recomend anyone to stay there unless the management of Star Regency revamp their staff and policy.. Date of stay: 2008 May

2008-05-08 00:35:31   wa   percutian yg amt mengecewakn! lantai bpasir blk air,peti sjk sink semuanya koto.. Date of stay: 2008 Apr

2008-04-29 16:17:33   MR OOIWEN   Fun, all of us have a great time Date of stay: 2008 Apr

2008-03-19 16:28:14   MARLINA   Yeah.. i booked 2 rooms apartment at Star Regency n ended up i was upgraded to 3 bedrooms apt... very comfortable trip...well organized Date of stay: 2008 Mar

2008-03-16 20:43:16   zhenghuanho   Towel is dirty, furniture is quite old.. Breakfast is bad also.. Water heater not hot enough.. No iron, no hairdryier, no oven... But the room quite big, and nearby pasar malam.. Date of stay: 2008 Mar

2008-02-13 17:32:49   Kew TJ   Just came back and it was a nice trip. Very cool there. We stayed in a 3 room apartment, having steam-boat there. NICE !!! The location is strategic as you can easily reach Pasar Malam (night market) and Pasar Pagi (morning market). Catcus Farm is also within walking distance. Easily access to KFC and all other restaurant on the main streets as well. Rosa Pasadena also near here but I think this apartment is more suitable for family, that's why we were there. Room with "real-time" water heater is better than those with "tank" heater, because the heated water in the heater tank will become cold water after 2 minutes showering :P The water is just like iced water.... for those who like cold weather and cold water, you'll be very excited Date of stay: 2008 Feb

2007-12-31 13:03:37   taileechoo   I did not check the reviews before booking the hotel and that was a mistake. I paid RM686 for a 2-room room apartment for 2 nights and I was expecting something better. The rooms and toilets were dirty. The apartment is in a bad conditon. Would not be going back. Date of stay: 2007 Dec

2007-12-31 13:01:39   MS TAI LEE CHOO   Nice trip Date of stay: 2007 Dec

2006-08-23 14:48:06   GLP   Though it was good but it turn out to be a night mare staying in it. My family & I got a 3 room apartment cost RM 482 per nite only to find out that our room is not ready dispite we had given room key. My goodness, the used tower were every where we have to wait almost 1 & half hours for it to be clean up. Yet another set back of not able to get dry tower. We have to wait another 3 hrs for the dry tower to be delivered to us. No shampoo was provided (4 stars Hotel?!) boy oh boy.... The buffer breakfast was so bad that only 4 choice of food you can get. I will not be back to stay in this HOPLESS hotel!! Date of stay: 2006

2006-02-07 22:11:52   pcphobic   My family and I booked one of their 3 bedroom apartments. When we got there, the condition of one of the rooms was very bad. The ceiling had moss growing and water dripping. This was on the 3rd floor. We called up the reception and requested for us to be moved to another room. They gave all sort of excuses that it's fully booked. But this was after the Chinese New Year public holiday period. So we went down and had a face to face talk and finally they moved us to a slightly better one. But then again, it was still untidy and the water heater has a mind of its own. Sometimes it works, sometimes not. Date of stay: 2006 Feb

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