DETAILED ARRIVAL FLOW MAP

Detailed Arrival Flow Map
Arriving passengers, both domestic and international will pass through the arrival concourse located on Level 3. Passengers arriving at Satellite A will have to board the Aerotrain to reach the MTB. Arrival at the MTB would be on the Mezzanine Level (Level 4) and access to the Arrival Level would be via lifts or escalators. These are located a short distance away from the Aerotrain.

Domestic Arrivals
  • Passenger will come from the gates at the domestic concourse and walk through a link bridge to claim their baggage.
  • Go through the arrival concourse and you can catch your taxi or limousine at the arrival level kerbside. If your relatives are waiting for you at the car park pick-up zones, go up to mezzanine level via the skyways to reach to car park. Similarly passengers should take the bus at the ground level of the car park. A bus station at covered car park.

For the tour groups, take the bus at the ground level of the MTB.


International Arrivals

  • For passengers of international flights arriving at the Satellite Building, they must board the Aerotrain to the MTB.
  • You will arrive at the mezzanine level of the contact pier and take the escalators down to the arrival level (level 3).
  • For international passengers who arrive at the contact pier mezzanine level, go down to arrival level.
  • Go through your immigration checks and collect your baggage at the international baggage claim.
  • After clearing customs, passengers can make hotel reservations and rent cars or limousines at the arrival concourse area. Passengers can board buses and taxies at the kerbside of the arrival area or be picked up at the same level or at the pick-up points at block B and block C car parks.
  • For the tour groups, proceed to the ground level of the MTB for tour buses.

IMMIGRATION
There are a total of 48 Immigration counters for arriving passengers and another 16 for transfer passengers. All foreigners are required to complete a disembarkation card before reaching this counter.

Immigration Counters

TROLLEYS
Complimentary luggage trolleys are available within the baggage reclaim area. Hand luggage trolleys are available outside arrival gates.

BAGGAGE ALLOWANCE
There are 12 baggage conveyors identified by alphabets A to M ('I' has been omitted). Two conveyors (L and M) are dedicated to domestic arrivals while the remaining 10 are for international arrivals.

Baggage Conveyor

CUSTOM
A total of 26 Customs lanes are located beyond the Baggage Reclaim area.

INFORMATION COUNTER
KLIA Information counters are located at strategic areas within the MTB and Sat.A

Please consult the staff at these counters if you need any information or assistance.


Sources: http://www.klia.com.my